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1

LEARN ABOUT THE CHANGE

Meet for an hour to learn more     Identify challenges and opportunities     We’ll follow up with a proposal

2

PREPARE FOR THE CHANGE

Build a plan     Identify stakeholders, influencers, and doers     Establish metrics to measure progress

3

MAKE THE CHANGE

Share the plan     Get feedback     Execute, adapt & adjust the plan     Perform a retrospective

4

BENEFIT FROM THE CHANGE

Better processes + Happier employees + Delighted customers = More business

1

LEARN ABOUT THE CHANGE

Meet for an hour to learn more     Identify challenges and opportunities     We’ll follow up with a proposal

PREPARE FOR THE CHANGE

Build a plan     Identify stakeholders, influencers, and doers     Establish metrics to measure progress

2

3

MAKE THE CHANGE

Share the plan     Get feedback     Execute, adapt & adjust the plan     Perform a retrospective

BENEFIT FROM THE CHANGE

Better processes + Happier employees + Delighted customers = More business

4

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